Privacy Policy - ChichubTech

At Chichub Technology Co., Limited ("ChichubTech," "we," "our," or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

Name, email address, and contact information
Company information and job title
Account credentials and payment information
Communication preferences

Usage Data

Page visits and features used
Time spent on pages
Device information and browser type
IP address and location data

How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our services
To process transactions and send related information
To send technical notices and support messages
To respond to comments, questions, and requests
To monitor and analyze trends and usage
To detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption: SSL/TLS encryption for data in transit
Access Control: Restricted access to personal data
Secure Storage: Data stored in secure, SOC 2 certified data centers
Regular Audits: Periodic security assessments
Compliance: PCI DSS, GDPR, and other industry standards

Your Rights

You have certain rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Request deletion of your personal data
Objection: Object to processing of your data
Portability: Receive your data in a structured format
Restrict: Request limitation of data processing

Cookies We Use

Essential Cookies

Required

Required for the site to function properly

Analytics Cookies

Help us understand how visitors use our site

Functional Cookies

Remember your preferences and settings

Marketing Cookies

Track visitors across websites to display relevant ads

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of our services.

Third-Party Services

We may use third-party services to help operate our business and website:

Google Analytics - Website analytics
Stripe & PayPal - Payment processing
AWS & Azure - Cloud hosting
Intercom - Customer support

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us.

Chichub Technology Co., Limited

Email: privacy@chichubtech.com
Address: Central, Hong Kong