Terms of Service
Please read these terms carefully before using our services.
Last updated: January 2024
Agreement Overview
This Terms of Service agreement ("Terms") governs your use of the services provided by Chichub Technology Co., Limited ("ChichubTech," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.
Important: If you are using our services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all visitors, users, and others who access or use our services.
Services Description
ChichubTech provides the following services:
- E-commerce Platform Pro - Cross-border e-commerce solutions
- AI Analytics Suite - Business intelligence and predictive analytics
- Payment Gateway Hub - Unified payment processing
- Custom software development and consulting services
- Technical support and documentation
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Not use our services for any illegal or unauthorized purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with or disrupt our services
- Not introduce viruses or malicious code
- Not spam or send unsolicited communications
Limitation of Liability
To the fullest extent permitted by law:
- Our services are provided "AS IS" without warranties of any kind
- We shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount you paid in the past 12 months
- We are not responsible for third-party services or integrations
- We do not guarantee uninterrupted or error-free operation
Key Terms
Account Security
You are responsible for maintaining the confidentiality of your account.
Payment Terms
Fees are charged in advance on a monthly or annual basis.
Cancellation
You may cancel your subscription at any time with 30 days notice.
Refund Policy
30-day money-back guarantee for new subscriptions.
Data Ownership
You retain ownership of your data uploaded to our platform.
Service Modifications
We may update or modify our services with reasonable notice.
Governing Law & Jurisdiction
Hong Kong SAR
These terms are governed by the laws of Hong Kong
Dispute Resolution
Disputes shall be resolved through binding arbitration
Court
Courts in Hong Kong shall have exclusive jurisdiction
Note: These Terms constitute the entire agreement between you and ChichubTech regarding your use of our services. We reserve the right to update these Terms at any time, and we will notify you of material changes via email or through our platform.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our legal team.
Chichub Technology Co., Limited
Email: legal@chichubtech.com
Address: Central, Hong Kong
Phone: +852 XXXX XXXX
By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.